Contact & Contract Page

Like us on FacebookMy personal cell # (503) 351-7082

Note: Please read below before calling

Company
Profile
Photo
Galleries
Prices &
Colors
Quality
Standards
Warranty
& Service
Gutters
F. A. Q.

You are already here 

Contact
Info

..


Just click this copper mailbox to e-mail David Rich

I normally check my e-mail at least twice a day. Even on weekends, but feel free to call my cell phone listed above to pick my brain.

.David at his desk

For Custom Sheet Metal Gutter Fabrication Bids
Local Clients and E-mail
I do not filter my calls through voicemail like a lot of people these days to avoid telemaket calls, but I may be at a job site up on a ladder and not have my hands free to chat for a while. I do much of my corresponding through e-mail, so we have a written record of what was discussed. This way there is less possibility of misunderstanding later on. Please look over our Latest News web page for our current lead-time, which is just over a year booked out, along with other important info about having DMR Gutters work for you.  If my schedule will work for your needs please contact me for a free bid within a 20 mile radius of Wilsonville, Or.

To e-mail me just click on the photo of the copper mailbox I made shown above, and it should launch your e-mail program with our e-mail addy in place and even a subject line that you can alter to suit your needs.  If not; the e-mail addy is also shown in that image for you to type in, or copy and paste the web address with the word 'bid@' before it to replace the 'http://' part. Write me an e-mail with your contact info and a description of the work needed along with any digital photos you can share to help tell your story.


If I have received your e-mail I'll respond personally within 24 hours (unless I'm out of town, which is rare). We may be able to workout a quote on-line or in person.   If I've not responded shortly after, call to make sure we got your message, or write me again with a different subject line (there's always the chance it may not have got through our spam filtering)  On-line estimate may take a few e-mails back and forth with diagrams and digital photos, but I have been able to work it out with hundreds of clients that way over the last few years. Many who are out of State for our custom copper work that I do under the dba of Copper By Design.

Non-locals
I get a lot of out-of-State orders for the better gutter parts we have to offer, along with our custom sheet metal fabrication orders. See our other web site: http://copper-by-design.com/ship.htm. We will need to hammer out the details through e-mail, but I'm usually good about responding swiftly, so this should go relatively quickly.  You can call my cell# to discuss the details faster than through e-mail, but I refrain from quoting projects over the phone, since it is very important to have this in writing to refer to later. 

Calls
You can call my cell phone at: (503) 351-7082 and I will answer (if possible), but please keep in mind the time difference between time zones. If you are near the East Coast please remember how there is a 3 hour time difference; where 7AM there is only 4AM here on the West Coast.  I can usually chat with you, but I am a hands-on Contractor, so I may need to call you back when I'm in a better place to talk (ie: down off a ladder), so please provide your contact name and phone number, so I can call you back at a better time to chat.

Payments and Wait Time
Again, you should read over our Latest News web page to see what my current schedule is for local work.  For those needing small flashing kits that I can do in the shop in the evenings or bad weather that time-line should be a lot shorter; a week or 2, in stead of waiting over a year like my gutter clients.  Most clients simply pay us by sending a personal check through the mail. I have a link to PayPal on our Copper-By-Design web site if you need to use a credit card for payment (see link below).

Our standard deposit for local gutter work is 1/3 down to schedule in your new project. Here is a copy of our contract form that you can print out and fill in to help protect your investment and legal rights. Just click on the image below to download that PDF file and print it out, or a Word file. Then submit the filled in contract form included with your deposit, while keeping a copy for yourself. I do not required you to fill this in. It just helps give you the power and control over how this project is to go, as it should be.

.David at his desk

Required CCB Notices in PDF format:

Consumer Protection Notice

Notice of Procedure

Information Notice: Liens

Non-local parts shipped out of State:
I will only begin work with receipt of your payment up front, unless other arrangements are made.  For projects over $600 we will accept a half down deposit, or 1/3 for orders over $2k.  For non-local orders we provide digital photos of the progress for your approval, and I will need final payment before shipping.

Credit Card Payments
Most clients have just paid with a personal check. I have yet to have any clients write me a bad check, so it has not been a problem.

I have a card reader to plug into my IPhone, but that does not help unless you are local. I can manually enter your card number, but that is not as secure as an on-line service like Paypal. I could tell you I am an honorable merchant, but any scoundrel would say the same thing of course.

I do have PayPal set-up under the e-mail: dar@copper-by-design.com if you need, but it may be cheaper to just overnight a check through USPS, since they deduct 3.3% surcharge from each transaction, which I have to add that to your cost.

https://www.paypal.me/CopperByDesign

I have set up Venmo as well under: @David-Rich-101

Read reviews of Dmr GuttersQuality & Service is not expensive -- it's priceless.
That's the
DMR Gutters way

.

.

Other Helpful Roofing Information on our web site
For some valuable advice with regards to roofing and rain management issues check out our:

(a) Gutter Installation
(b) Gutter Debris Protection Options
(c) Roofing Quality Standards
(d) Chimney Flashing

(e) Moss Control & Treatment

web pages for answers and solutions that could save you thousands of $ and a great deal of anguish.

If you do find this information very helpful, feel free to send us a $ tip for the assistance we so freely have published on the web here for your benefit, like you might tip a waitress.  Heck, send us a gift certificate for a candle lit dinner for two. <LOL>

 

..

Below is a photo of our
Better Business Bureau's
NW Business Integrity Award
for the year 1998

1999 Better Business Award

We were also a 1997 finalist for this same award. See our referral web page to see how we managed to be honored with this special award

.

 

. Back to homepage
Homepage
&
Site Map

 

Company
Profile
Photo
Galleries
Prices &
Colors
Quality
Standards
Warranty
& Service
Gutters
F. A. Q.

You are already here

Contact
Info

.

dmr-gutters.com