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Like us on FacebookMy personal cell # (503) 351-7082
(please read below before calling)

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Gutters
F. A. Q.

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Just click this copper mailbox to e-mail David Rich

I normally check my e-mail at least twice a day even on weekends, but feel free to call my cell phone listed above to pick my brain.

.David at his desk

For Custom Sheet Metal Gutter Fabrication Bids
Local Clients and E-mail
I do much of my corresponding through e-mail, so we have a written record of what was discussed, so there is less possibility of misunderstanding later on. Look over our Latest News web page for our current lead-time and other important info about having us work for you.  If my schedule will work for your needs please contact me for a free bid within a 20 mile radius of Down Town Portland, Or.

To e-mail me just click on the photo of the copper mailbox I made shown above, and it should launch your e-mail program with our e-mail addy in place and even a subject line that you can alter to suit your needs.  If not; the e-mail addy is also shown in that image for you to type in, or copy and paste the web address with the word 'bid@' before it to replace the 'http://' part. Write us an e-mail with your contact info and a description of the work needed along with any digital photos you can share to help tell your story.


If we have received your e-mail I'll respond personally within 24 hours (unless I'm out of town). We may be able to workout a quote on-line or in person.   If I've not responded shortly after, call to make sure we got your message, or write me again with a different subject line (there's always the chance it may not have got through our spam filtering)  On-line estimate may take a few e-mails back and forth with diagrams and digital photos, but I have been able to work it out with hundreds of clients that way over the last few years. Many who are out of State for our custom copper work we also do.

Non-locals
We get a lot of out-of-State orders for the better gutter parts we have to offer, along with our custom sheet metal fabrication and parts orders see our other web site: http://copper-by-design.com/ship.htm. We will need to hammer out the details through e-mail, but I'm usually good about responding swiftly, so this should go relatively quickly.  You can call my cell# to discuss the details faster than through e-mail, but I refrain from quoting projects over the phone, since it is very important to have this in writing to refer to later. 

Calls
You can call my cell phone at: (503) 351-7082 and I will answer (if possible), but please keep in mind the time difference between time zones. If you are near the East Coast there is a 3 hour time difference; where 7AM there is only 4AM here on the West Coast.  I can usually chat with you, but I am a hands-on Contractor, so I may need to call you back when I'm in a better place to talk (ie: down off a ladder), so please provide your contact name and phone number, so I can call you back at a better time to chat.

Payments and Wait Time
Again, you should read over our Latest News web page to see what our current schedule is for local work.  For those needing small flashing work that we can do in the shop in the evenings or bad weather that time-line may be shorter.  Most clients simply pay us by sending a personal check through the mail. We have a link to PayPal on our Copper-By-Design web site if you need to use a credit card for payment (see link below).

Our standard deposit for local gutter work is 1/3 down to schedule in new project. Here is a copy of our contract form that you can print out and fill in to help protect your investment and legal rights. Just click on the image below to download that PDF file and print it out. Then submit the filled in contract form included with your deposit, while keeping a copy for yourself. This is not required. It just helps give you the power and control over how this project is to go.

.David at his desk

Required CCB Notices in PDF format:

Consumer Protection Notice

Notice of Procedure

Information Notice: Liens

Non-local work: We will only begin work with receipt of your full payment, unless other arrangements are made.  For non-local work over $500 we will accept a half down deposit, or 1/3 for orders over $2k.  For non-local orders we provide digital photos of the progress for your approval, and we will need final payment before shipping.

Credit Card Payments
If you need to make the payment with a credit card here is a link to Paypal:

https://www.paypal.me/CopperByDesign

Read reviews of Dmr GuttersQuality & Service is not expensive -- it's priceless.
That's the
DMR Gutters way

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Other Helpful Roofing Information on our web site
For some valuable advice with regards to roofing and rain management issues check out our:

(a) Gutter Installation
(b) Gutter Debris Protection Options
(c) Roofing Quality Standards
(d) Chimney Flashing

(e) Moss Control & Treatment

web pages for answers and solutions that could save you thousands of $ and a great deal of anguish.

If you do find this information very helpful, feel free to send us a $ tip for the assistance we so freely have published on the web here for your benefit, like you might tip a waitress.  Heck, send us a gift certificate for a candle lit dinner for two. <LOL>

 

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Below is a photo of our
Better Business Bureau's
NW Business Integrity Award
for the year 1998

1999 Better Business Award

We were also a 1997 finalist for this same award. See our referral web page to see how we managed to be honored with this special award

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Company
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Photo
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& Service
Gutters
F. A. Q.

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Info

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