DMR Gutters

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CCB #92250

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This web site was established in 1995
Updated 11-10-2008

Greetings & Congratulations!
You've found this web site, which is my only promotion to reach new clients, and has a wealth of valuable information about rain management, roofing and moss control.  I am a small time gutter contractor with no employees or subcontractors, working in the Portland, Oregon Metro area.  I have the highest reputation for quality you will find in the country, in most any field for that matter.

That may sound like just fancy hype; too good to be true, but just one highlight of my Quality Standards is my exclusive 8X building code strength gutter installation w/stainless steel screws. Instead of following building code of 1 nail every 4 feet; I use a pair of #12 SS screws every 2 feet with stronger rust free Monster Hidden Hangers. These stronger hidden hangers cannot be acquired locally because of the lack of demand by gutter contractors here in the Northwest.  That is very telling in of it's self. In November of 2008 did some warranty work on a gutter job I had done in 2003 where some of the screw heads had broken off, which is why I had upgraded my standards in 2004 to 2 screws per hanger.

I have no need to advertise locally or do home shows, since I have invested thousands of hours on this comprehensive web site and receive enough exposure with search engines to keep me plenty busy. I show proof of the highest quality standards and integrity you will find, with glowing reviews on Angie's List.

This is a copy of the interview for Angie's List we did for their July 2008 magazine about:

July 2008 Angie's List Tough Times artical

I have found a much better grade of clientele from this Internet exposure: more intelligent homeowners who used search engines and Angie's List to research for the best contractors.  I have personally been working on this web site over the last decade. Not because I need the business, but because I feel it is imperative to clearly communicate with my clients this way.

Because of my diligent efforts here I have been told by dozens of clients how my web site is clearly the most comprehensive web site on rain management in the world: with 200+ web pages spread out over this business web site and http://copper-by-design.com along with over 3,000 digital photos that link to full screen images for a closer look, or link to a whole separate web page with a gallery of related photos and a more detailed description of that project.

I do free on-site quotes for local homeowners as the CCB requires of all licensed contractors, but I have found it works best to develop more of an interactive partnership with my clients by working out some of the details through e-mail first (see Latest News page for details). These days pretty much everyone has a digital camera. I have had to do this with most all my clientele over the last several years for custom copper fabrication, since most of them are not local to Portland, Oregon.

With no employees I cannot possibly do the volume of work I could sell and it would be impossible for me to drive around town all day doing bids, so I request a simple pre-qualification effort on your part first. I would not be able to get any work done otherwise, as I am already booked several months out. I will not sacrifice quality for a larger production volume.

I explain my bid process on my Latest News web page
(it is not nearly as complicated as you might imagine)

I would like to believe I am well worth the wait, but if your project cannot wait to be fit it into my schedule you can print out my set of quality standards and use that to help interview other gutter contractors:
http://dmr-gutters.com/qs.doc

You can also consider my professional parts delivery service to do the installation yourself with the list of instructions and recommended list of tools. I can normally make a delivery within a week:
http://dmr-gutters.com/del.htm 


For a good honest free resource to find reliable contractors in
your area that your neighbors have used and reviewed

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"Quality and service is not expensive, it's priceless!"

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 Copper Gutters


The Yocum House, just above the Zoo
72 photos - S. W. Portland, Oregon 2002


The Kistler House on the Historical Registry
317 photos - Forest Grove, Oregon 2004


The Bennett House - 31 photos
 S. E. Portland, Oregon 2007


Tara North - 39 photos
 S. E. Portland, Oregon 2008

Bookmarks & Links Site Map Latest News & Schedule Company History
Who is DMR Gutters?

Photo Pages

Our Personal Ethics
What's wrong with steel gutters? Local Parts Deliveries Charity Work
What if you are not local to us? Non-local Parts Shipments Awards and Referrals
Gutter Contractor Education Custom Copper Work Our Contact Info
You will also find good resource information on the highest standards in:
Gutter Installation Gutter History F.A.Q. Roofing
Downspout Comparisons Business Ethics Roof Flashing
Leaf Protection Comparisons General Philosopy Moss Control

 Aluminum Gutters


The Corcoran House
West Linn, Oregon 2005


The Champion House w/metal roof
S. W. Portland, Oregon 2005


The Blosser House - 26 photos
Milwaukie, Oregon 2005


The Olson House - 69 photos
S. E. Portland, Oregon 2007

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Who is DMR Gutters?
DMR Gutters is a small company with no employees based in Eagle Creek Oregon, just 5 miles North of Estacada. I have been licensed, insured, and bonded for sheet metal work in the State of Oregon CCB #92250 since 1993 without a single dispute. I am prohibited from doing any roofing related work, because of the high liability and cost involved.  More specifically I am a residential gutter contactor and have a custom copper fabrication shop. I have specialized in sheet metal rain management products for nearly 2 decades now.

I use to carry the type of insurance to do roofing as well several years ago, but since the cost of liability insurance for roofing is over 500% higher than all the other types of construction it was too expensive for a small company like this, who cannot do enough volume of work to cover it. That is sad, since in my travels I have yet to see a decent roofer who is committed to doing good work and use materials designed to last more than a few years (no joke), since contractors are only required to provide a 1 year warranty on the work they do.

I have worked hard over the last decade + to maintain the highest reputation for quality and honest work, which is a primary reason I have not been able to grow and take on employees. I am primarily a hands-on contractor, specializing in low-maintenance no-clog gutters at a more reasonable cost. There are dozens of other leaf protection concepts out there, but they are more expensive than my copper gutters, so even if they worked as promised, they are not worth the cost. My bid for the copper gutters on Tara North was only $15k, where my competitor wanted $29k for less quality according to the client.

I also have a custom sheet metal design & fabrication shop to build project like you see above that was shipped to a client in Indiana. I primarily make custom 8 sided copper roof caps and decorative chimney caps for clients across this Nation.  The custom work I do is fabricated with a heavy-duty solid 20oz copper or thicker. Some times 48oz copper is used, which is 3lb per square foot and too thick to cut with tin snips.

You will see a lot of copper gutter photos here and other custom work, but most of the gutter work I have done over the last decade and a half has been in pre-painted aluminum sheet metal.  I refuse to install steel gutters, because I do not believe in planned obsolescence. For my latest availability see my Latest News web page.

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Check my company’s ratings at Angie’s List.

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Watch out for Gutter Contractors pushing steel gutters!
A little history: Back in the 1960s when aluminum was developed as a cost efficient rust free alternative to steel gutters people started seeing it in all the adds, so most all gutter contractors had to switch over to compete. After a while it was not much of a sales advantage, since it was so common-place, so I saw it less and less in adds as the catch word and I all expected they would use aluminum still, but sadly most contractors reverted back to using steel for gutter fabrication to unsuspecting clients. Through out the last 3 decades builders have been using steel for gutters on over 90% of new houses built.

Why not steel? Depending on how frequently you had your steel gutters cleaned; steel gutters will last between 10 to 20 years before the metal has become so rusty that it has holes through the bottom and cause nasty rust stains as well. The steel downspouts they use are even worse. They are prone to clog easily and are noisy for hours after the rain has stopped; drip, drip, drip ............... Steel can be detected with a simple magnet test, since steel is the only metal that will attract a magnet.  This issue is very important, since rusty steel gutters accounts for a good 75% of the need for gutter replacement. Gutters detaching from the house is the second leading cause and here is a common example of this. 

Why do I need to worry about this issue? Sadly most businessmen focus more on maximizing profit over client service. They see building codes and the CCB as a thorn in their side. Not as minimal recommendations. Giving little to no thought of how they would like to be treated by other contractors working on their own home. Steel for gutters is pushed because it is a lot cheaper metal and offers them planned obsolescence for more repeat business. \

They will adamantly claim that steel makes for much stronger gutter. That is a lie they push to sell you on this cheaper metal that will not last nearly as long. Even if their claim were true; damaged gutters account for well under 10% of gutter replacement work, so it's only a minor issue. Try to see their obvious motivation for deception for what it is.  They are just fighting to compete with other gutter contractors for the lowest possible bid to make the sale, while still make the maximum profit margin. Simple as that.

They would not want to work with steel if they were the installers doing the actual work to lift those heavier gutter parts and struggle with driving in those large 7" nail spikes while holding the gutter up on the top of a 2 story ladder. they are just slick talking salesmen that cannot be trusted

What do I need to demand? As simple logic would dictate; I only work with rust-free sheet-metal with stainless steel screws (nail-free) for a lasting rain management product. Building code does not require contractors to use aluminum or the use of screws for gutters. Although, when aluminum is used for making gutters it is code to be a lot thicker than steel, in order to make sure is nearly just as strong. So you have a metal that is about twice as thick as steel and will not rust. I recognize how most of the money you pay for most any construction work is not to cover the cost of the parts, so it is a waste to use cheaper materials that will not last 1/3 the time.

What about Plastic Gutters? Plastic gutters are even worse than steel for longevity. They are so soft that you cannot lean a ladder against them for cleaning the gutters and servicing the roof. They may not rust, but within a decade the sun breaks down the plasticizer and they become brittle and crack easily. They're expensive parts, but the seals fail in short order.

There are more details on this issue at the top of my #2 FAQ web page.

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What if I am not local to you?
DMR Gutters also sells unique low-maintenance gutter parts and custom copper sheet metal fabrication to clients across the continental USA through http://copper-by-design.com .  Like: gazebo caps, scuppers or leaderheads, and chimney caps. (see my 'Shipping' web page for details).  I also provide some of the best unbiased advice on Roofing Quality Standards in the industry, as well as another web page on Safe Moss Removal and Effective Maintenance.  I do have a toll free phone number, but please read my contact info page before calling us.

Homeowners:
DMR Gutters is licensed to work only in Oregon State and prohibited from doing roofing, as the liability insurance for roofing is over 500% higher than all the other types of construction.  There is no 'Gutter Workers Network' for us to refer a good local contractor to you.  If you are searching for a reliable gutter contractor, this web site is one of the most comprehensive and honest web sites on gutters and roofing in the world.  You should find the information here very helpful to better know what questions to ask from your local contractors, and be able to weed them out to find one that you can hopefully rely on.  In doing so you should save you a lot of money and future headaches (three or four sets of crappy gutters would cost more than one good set)
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If they claim they cannot do what I do or get the parts I buy for my clients as listed on this web site, that would be very telling, and you will then know not to hire them.  They can order the custom parts from us through this web site, or you can order these parts yourself.

Note: If you do find the information here very helpful, it would be kind of you to show your appreciation for the generous advice I spent thousands of hours to provide here for your benefit.  Perhaps this information was worth enough for you to send us a nice gift certificate for dinner at a local restaurant here?  A favorite of ours is Newport BayDon't feel too bad about not bothering with this kind gesture though, since it has been extremely rare.  Far less than 1 in a 1,000 take the time to even send us a nice note of their gratitude.

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For a good honest resource to find reliable contractors
in your area that your neighbors have used and reviewed
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Gutter Contractor Education:
You can find here that I also have an apprenticeship program and DMR Gutter franchises for new contractors to own my system of gutter installation, as well as help set-up a good personalized web site like this one.

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Just over 200' of copper gutters and downspouts prepped
and loaded for my client Cam Buck in Troutdale, Oregon

For more about my equipment on wheels, click on either car photo

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Copper Gutters in the Rain
(my retired work vehicle)


This is $5,300 worth of 20oz copper gutters loaded on my old work rig yet to be
installed on the Hill house in Oregon City, Oregon (10-04)

 

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Our Personal Ethics

I am a small company that has not switched over my licensing to allow for employees.  I (David Rich) have done most of the work personally, with my wife Tia's assistance occasionally.  We've tried to give several people the opportunity to work on with us, but have yet to meet that special person who can meet my standards. Our reputation for quality work is far too important to let it fall to a greater production volume, so my work tends to be a lot slower than most other gutter contractors. I would like to think I am well worth the wait, but that is certainly your call. It typically takes us 2 weeks to do what other gutter contractors crack out in a single day. I know you only get what you put into any project.

I have always focused on quality over profit


David & Tia Rich (4-05)

Quote: "We need to make the world we hope to live in. If we are not ethical and responsible with those of our association in business and in our personal life, we have no right to even hope for that from others, let alone expect it. I can only imagine none of us want to live in a world of liars and cheats, so the least we can do is our part to not add to that muck!"

author: David Rich

The above is a simple concept that is un-debatable (I dare anyone to try).  These are words I strive to live by.  Sadly, Our suppliers report that I seem to be the only contractors in our Metro area who consistently buy the better construction materials? You can read more details on my thoughts of 'Ethical Responsibility' by clicking on the quote above. 

I stand behind my quality with my extensive installation warranty (see: my Warranty & Service web page for details), along with the manufacturer's 20 year finish and 40 year parts warranty.  I give 10 times the minimum labor warranty the Construction Contractors Board requires of all contractors.  Along with my Labor warranty, I also can offer a 10 year no-clog warranty for new gutter installations with my low maintenance options package. I would be happy to offer a longer warranty, but I do not expect I will be climbing up 2 story ladders after I am 60 years old. I pride myself on never making unrealistic claims.

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A Comparison to Our No-clog Gutter System
A lot more than just a check list
(click on the image below to go to that web page)

Above left is an actual aluminum LEAFGUARD® gutter cross section profile that I have to show clients the clear difference. The image right shows my more user-friendly hinged copper leaf screen over my copper K-5 gutter for about the same cost as their aluminum gutter.

"Quality and service is not expensive,
it's priceless!"

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Below is a photo of my
Better Business Bureau's
NW Business Integrity Award
for the year 1998

1999 Better Business Award

I was also a 1997 semi-finalist for this award as well.

See my referral web page to see how I managed to be honored with this special award two years in a row.

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If you are local to the Portland Oregon metro area feel free to E-mail us for a free no-obligation estimate, for the finest in rain management

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"Quality and service is not expensive, it's priceless!"

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I do not mean to get political here, but these days it is hard to just ignore

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Top 14 corporations w/documented human rights violations

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I do not mean to get political here,
but these days it is too hard to just ignore

 
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Poignant one-liners:

Let's Fix Democracy in This Country First
(We are actually suppose to be a Republic,
not a Democracy. Big difference
!)


You Can't Be Pro-War And Pro-Life At The Same Time

Who Would Jesus Torture? Which God Do You Kill For?

No, Seriously, Why Did We Invade? Doesn't that make us the terrorists?

We Need a President Who's Fluent In At Least One Language

Rich Man's War, Poor Man's Blood: Is It Vietnam Yet?

Bush Doesn't Care About Most White People Either

Impeach Cheney First

When Bush Took Office, Gas Was $1.46
(which was too high)

You are here Company
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